Thank you for choosing waterstormone.com! We work hard to ensure that your home decor is delivered safely and on time. Below is our shipping policy to help you better understand our delivery process and related information.

Shipping Range
We currently offer shipping services to all states and regions. For international shipping, please contact customer service for details.

Processing Time
All orders will be processed within 3 business days after payment is confirmed.
Customized or specially made products may take longer to process. Please refer to the description of each product or contact our customer service team for specific time.

Shipping Time
Once the order is shipped, you will receive a confirmation email with a waybill number and a link to the shipping company so that you can track the status of the package.
Usually, you will receive your order within 7 business days after shipment, depending on your location and the shipping method you choose.
Shipping Method
We work with multiple reliable courier services to ensure the safe delivery of your order. The shipping methods available include:

Standard Shipping
Expedited Shipping (extra charge)
Please choose the shipping option that best suits you and we will provide the relevant costs when confirming the order.

Shipping Costs
Shipping costs are calculated based on the weight, volume, and shipping address of your order. You can view your total shipping costs at checkout.

Damaged and Lost Packages
We will do our best to ensure that your order is intact during shipping. If your package is damaged or lost during shipping, please contact us within 48 hours of receiving the package.
Please provide photos and relevant information so that we can assist you in resolving the issue.

Returns
If you are not satisfied with the product you received, you can request a return within 30 days. Make sure the product is unused and packaged in good condition to receive a full refund.
Please refer to our Return Policy section for detailed return procedures.

We look forward to providing you with excellent service and making your shopping experience pleasant and smooth!